Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Table of Contents
On This Page
Introduction
Welcome to HireReady. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, application, and services.
By using HireReady, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information to provide and improve our services:
Account Information
When you create an account, we collect your name, email address, and password. If you sign up using a third-party service (like Google or LinkedIn), we receive basic profile information from that service.
Resume and Career Data
When you upload your resume, we collect and process information including your work history, skills, education, certifications, and any other information contained in your resume. This data is used to provide our core services.
Usage Data
We collect information about how you interact with our platform, including the features you use, the time spent on different pages, and your navigation patterns.
Device Information
We collect information about the device you use to access our services, including browser type, operating system, IP address, and device identifiers. This helps us ensure security and optimize your experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To analyze your resume, match you with job opportunities, and provide personalized career insights.
- Improve Our Platform: To understand how users interact with our services and make improvements.
- Personalization: To customize your experience based on your profile and preferences.
- Communication: To send you important updates, notifications, and service-related messages.
- Security: To detect, prevent, and address fraud, abuse, and security issues.
- Legal Compliance: To comply with applicable laws and regulations.
AI and Data Processing
HireReady uses artificial intelligence to analyze your resume and provide personalized career insights. Here's what you should know about our AI processing:
- Our AI extracts skills, experience, and qualifications from your resume to provide match scores and recommendations.
- Your resume data is processed to generate personalized insights and learning recommendations.
- We do not sell your resume data to third parties.
- Your data is not used to train AI models without your explicit consent.
- You have full control over your data and can delete it at any time.
Data Sharing
We are committed to protecting your privacy and do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, analytics). These providers are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information when you explicitly authorize us to do so.
Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest.
- Secure Infrastructure: We use secure cloud infrastructure with industry-standard security certifications.
- Access Controls: Strict access controls ensure only authorized personnel can access your data.
- Regular Audits: We conduct regular security audits and vulnerability assessments.
- Authentication: We implement secure authentication mechanisms to protect your account.
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.
Your Rights and Choices
You have several rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct any inaccurate information in your account settings.
- Deletion: You can delete your account and all associated data at any time from your account settings.
- Export: You can request an export of your data in a portable format.
- Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails.
To exercise these rights, please contact us at privacy@hireready.coach or visit your account settings.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. When you delete your account:
- Your profile information and resume data will be permanently deleted within 30 days.
- Some information may be retained in our backups for up to 90 days.
- Anonymized, aggregated data may be retained for analytics and service improvement.
- Certain information may be retained as required by law or for legitimate business purposes.
Children's Privacy
HireReady is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child under 16, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes:
- We will update the "Last updated" date at the top of this policy.
- For significant changes, we will notify you via email or through a notice on our platform.
- Your continued use of HireReady after any changes indicates your acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
- Email: privacy@hireready.coach
- Contact Form: Visit our Contact page
We will respond to your inquiry as soon as possible, typically within 48 hours.